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Reduced Meter Test Fee - Electricity

Concession cardholders are eligible for a reduced meter test fee if an electricity meter is believed to be providing faulty or inaccurate readings.The meter test fee is refunded if the meter is found to be faulty.


Name: Synergy
Phone: 13 13 53
Name: Horizon Power
Phone: 1800 267 926

How to Apply

If your account is with Synergy telephone 13 13 53 your application can be taken over the phone, or you can register for 'My Account' where you can apply for eligible concessions online at

If your account is with Horizon Power telephone 1800 267 926 and provide your card details, or download an application form at


Holders of a Pensioner Concession Card, Health Care Card or Veterans’ Affairs Gold card.

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